Question 1

I booked, and now my event date changed. Can I switch my date?

Accepted Answer

Yes, we understand that unforeseen circumstances can happen and we are happy to accommodate changes to your event date.

Please contact us as soon as possible to discuss the details and we will work with you to reschedule your Mod Shots Photobooth rental. Please note that date changes are subject to availability.

Question 2

How much is the down payment to book my date?

Accepted Answer

A 25% non refundable retainer fee is due at time of booking. All unpaid balances are due 2 weeks before your event date. You can also make full payment at time of booking.

Question 3

What is your cancellation policy?

Accepted Answer

Cancellations can be make at least 14 days prior to the event. If cancellation is less than 14 days to event, your entire booking cost will not be non- refundable.

Question 4

Do you have insurance?

Accepted Answer

Absolutely. Just let us know and we can provide our liability insurance details to your event venue

Question 5

Can I use my own backdrop?

Accepted Answer

Please ask us for more details on call.

Question 6

Can you set up outdoor?

Accepted Answer

Outdoors can be tricky, for outdoor events, we ask that there be a full covered shade provided, access to electricity, a level surface and WiFi access.

Question 7

Can I book more than 3 hours?

Accepted Answer

Yes! Additional hours can be selected at time of booking. Additional hours cannot be added DURING an event.

Question 8

Does someone stay with the booth?

Accepted Answer

All our booths are fully attended with the exception of drop off service.

Question 9

How does drop off service work?

Accepted Answer

A booth technician will set up the booth before your event and pick it up once your booth time is over. If you’d like an attendant present, please select a package with an attendant prsent. Drop off service does require a refundable $500 deposit.

Question 10

Are props included in your packages?

Accepted Answer

Yes props are included in our packages with the exception of drop off booth services.

Question 11

Do you offer services outside of Arizona?

Accepted Answer

Yes, please contact us for more information.

Question 12

What are your travel fees?

Accepted Answer

We offer a 25 mile complimentary delivery zone for all of our clients. If your event location is outside the Atlanta perimeter zone, our system will automatically calculate your travel fee at time of booking based on your location.

Frequently Asked Questions

Frequently asked questions